PENGARUH KETIDAKAMANAN KERJA DAN KUALITAS KEHIDUPAN KERJA TERHADAP KEINGINAN BERHENTI KERJA MELALUI STRES KERJA PADA KARYAWAN PT. CHEVRON PACIFIC INDONESIA DI PETAPAHAN PROVINSI RIAU

Rudiyanto Rudiyanto

Abstract


The study conducted in PT. Chevron Pacific Indonesia site office Petapahan and aimed to know the influence of job insecurity and quality work of life towards intention to quit, as well as the mediating effect of job-related stress. Population are PT. Chevron Pacific Indonesia site office Petapahan permanent staff consist of 105 employees. Samples taken by census that consists of 105 employees. Variables used are job insecurity and quality work of life as independents, intention to quit as dependent, while job-related stress used as intervening variabel. Data analyzed by using descriptive and SEM-PLS that assisted by Warp-PLS 5.0. The study reveals that job insecurity significantly influences quality work of life, but not significant towards intention to quit. Quality work of life has significant influence towards intention to quit. Job-related stress mediates the impact of  job insecurity and quality work of life towards intention to quit. Reducing the insecurity along with enhancing the quality work of life may potentially decreased the job-related stress and intention to quit among employees.


Keywords


Intention to quit; job-related stress; job insecurity; quality work of life

Full Text:

PDF

References


Andiri, S. Aji. 2015. Kualitas Pelayanan Transportas Publik (Studi Deskriptif Tentang Kualitas Pelayanan Kapal Penumpang Trayek Gresik-Bawean di Pelabuhan Gresik). Jurnal Kebijakan dan Manajemen Publik, vol. 3, No. 2, hal. 1-7. ISSN: 2303-341X

Arsyad, La Ode M. Nurakhmad. 2014. Tingkat Kepuasan Konsumen Berdasarkan Persepsi Pengguna Pelayanan Terminal Peti Kemas Kendari (PT. Pelabuhan Indonesia IV Kendari). Jurnal Stabilita, vol. 2, No. 1, hal. 1-14

Emeghara, G.C. dan O.B. Ndikom. 2012. Delay Factors Evaluation of Nigerian Seaports (A Case Study of Apapa Port Complex, Lagos). Greener Journal of Physical Sciences, vol. 2, No. 3, hal. 97-106. ISSN: 2276-7851

Hariastuti, N.L.P dan D.R. Ardiansyah. 2013. Peningkatan Kualitas Layanan Kepada Pelanggan di Terminal Penumpang Pelabuhan Tanjung Perak Surabaya. Jurnal Ilmiah Teknik Industri, vol. 12, No. 2, hal. 192-200. ISSN: 1412-6869

Jafari, H., N. Saedi dan M.K. Karimi. 2013. Importance-Performance Analysis of Port’s Service Quality Form Perspective of Containerized Liner Shipping. Management Science Letter, vol. 3, hal. 1743-1750

Kirubakaran, J. Paul Sundar. 2012. A Study on the Differentiation in Service and Performance by the Freight Forwarders in Logistic Operations. International Journal of Physical and Social Sciences, vol. 2, No. 3, hal. 1530. ISSN: 2249-5894

Kolanovic, I., C. Dundovic dan A. Jugovic. 2011. Customer-Based Port Service Quality Model. Promet-Traffic and Transpotation, vol. 23, No.6, hal. 495502

Korir, Weldon. 2013. An Analysis on Performance of Container Freight Station in the Port of Mombasa in Kenya. International Journal of Advanced Research, vol. 1, No. 10, hal. 731-738. ISSN: 2320-5407

Moon, H., H.J. Yoon dan H. Han. 2015. Roel of Airport Physical Environments in the Satisfaction Generation Process: Mediating the Impact of Traveller Emotions. Asia Pacific Journal of Tourism Research, 1-19. http://dx.doi.org/10.1080

Ruto, William Kipkemboi. 2014. Logistical Factors Influencing Port

Performance A Case of Kenya Ports Authority. International Journal of Advanced Research, vol. 2, No. 10, hal. 558-562. ISSN: 2320-5407

Saedi, N., Abolfazie, Dadkhah dan . M. Alaee. 2013. An Empirical Study on Customer Satisfaction in Pakistanian Container Ports. World Applied Science Journal, vol. 20, No. 12, hal. 2033-2039. ISSN: 1818-4952

Siwi, K. Frisanto. 2015. The Influences of Servicescape, Service Quality and Price Toward Customer Satisfaction at Siloam Hospitals Manado. Jurnal Emba, vol. 3, No. 4, hal. 680-690. ISSN: 2303-1174

Suwarjiyono. 2013. Pelayanan Transportasi Container Untuk Ekspor Terhadap Kepuasan Shipper (Studi Pada Jakarta Tanjung Priok Port Area). Jurnal Aplikasi Manajemen, vol. 11, No. 2, hal. 331-345. ISSN: 1693-5241




DOI: http://dx.doi.org/10.31258/je.26.4.p.34-51

Refbacks

  • There are currently no refbacks.